Many fast food restaurants have found themselves in trouble for failing the deaf and hard-of-hearing community, some being straight up disrespectful. What are some accommodating drive-thrus you can visit?
It’s amazing in the worst way how many times a fast food restaurant fails the deaf and hard-of-hearing community, especially nowadays. Training needs to be set in place to not only be welcoming and accommodating to all, but respectful, as well. A Jack in the Box in the San Francisco Bay Area is the latest to find itself in hot water after refusing to serve a deaf woman.
According to reports, the employee refused to help the customer and continue to redirect her to the speaker box to order, which is difficult (often impossible) for the hard-of-hearing to do. It was all caught on tape and shocking to see.
Unfortunately, if you do a quick Google search for unaccommodating fast food restaurants, you’ll find an endless list of results from all around the country. Which restaurants are your best bet to feel helped and respected?
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Starbucks easily comes to mind! The coffee shop even opened its first U.S. sign language store about a year ago, truly setting a great example. You can find this location in Washington, where there will always be someone available to help, most of which are deaf or hard-of-hearing themselves!
That’s not the first time Starbucks makes headlines for helping the community, and we applaud them for it.
Another popular spot for the deaf and hard-of-hearing community is Chick-fil-A. The chicken restaurant trains many of its employees to learn sign language and try to have someone around to help at all times.
Do you know of a restaurant, perhaps a local stop near you, that is always helpful to all? Be sure to share and let us know!
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